SMTP relay in Belgium: your email sent from Belgian servers

An SMTP relay in Belgium is a sending service that accepts the email from your web shop, CRM or server and delivers it from servers on Belgian soil, with processing and storage inside the EU. 2Mail provides that relay as a managed service: you connect through port 587 or the API, we take care of reputation, authentication and delivery.

This page is about the offer for the Belgian market. If you first want to know how a relay works technically, read our explanation of SMTP relay; if your question is about data location and GDPR, that is covered on the page about our European email platform.

Why a relay on Belgian servers?

An SMTP relay as such is nothing special: any mail server can forward. The difference lies in who manages the servers, where they sit and who you call when a confirmation email does not arrive.

Processing and storage in Belgium

Your emails, logs and statistics stay on JAAN bv's own infrastructure in Belgium, inside the EU. That keeps your record of processing activities simple: one country, one processor, and a data processing agreement available on request.

A reputation you do not have to build yourself

Sending from your own server or a hosting package means building an IP reputation with Gmail, Outlook and the Belgian providers yourself. With a relay you send from a maintained IP pool with rate limiting per domain, and we handle the warm-up.

Support in your language, in your time zone

When an invoice gets stuck at a recipient, you want someone on the line who can read the logs. Our support works from Zelzate in Dutch, French and English, on +32 9 328 03 83.

Belgian recipients, Belgian practice

Many Belgian companies send from Microsoft 365, Odoo or a web shop to customers at Proximus, Telenet and the large webmail providers. We see every day how those recipients respond and tune retries and throttling accordingly.

Read how an SMTP relay works About data location and GDPR

Who is a Belgian SMTP relay for?

For anything that sends email automatically and where arrival matters. These are the four situations we come across most often.

Web shops

Order confirmations, shipping notices and password resets from WooCommerce, PrestaShop or Magento. One missed confirmation is a call to your customer service; a hundred missed confirmations are a reputation problem.

SMEs with their own software

Invoices from your accounting package, quotes from your CRM, reminders from Odoo. Today that often leaves through a hosting account or through Microsoft 365 with a sending limit. A relay removes that limit and that worry.

Developers

A Laravel or Symfony application that has to send transactional mail, with an API key per application, webhooks for bounces and a dashboard to see what happened. Without running a mail server yourself.

IT partners and system administrators

You manage servers, NAS devices or multifunction printers at customers that need to send mail while port 25 is blocked. One relay with a separate login per customer or device, each of which can be revoked on its own.

How you connect: SMTP on port 587 or through the API

Nothing to install. Any application that speaks SMTP connects with a server name, a login and a password. If you prefer to work in code, use the API.

SMTP with STARTTLS on port 587

The standard route for a web shop, a CRM, a NAS or a printer. Each application gets its own SMTP login, so you can shut off one device without touching the rest.

REST API and webhooks

For custom work or high volumes you send through the API with a key per application. Signed webhooks report delivery, bounce and open back to your system, so your CRM knows which addresses no longer work.

SPF, DKIM and DMARC in one click

From the dashboard you set up authentication for your domain. That way you send from your own domain name, with a signature that Gmail and Outlook check before placing your mail in the inbox.

Works with what you already use

WordPress, WooCommerce, Odoo, PrestaShop, Magento, Microsoft 365, Laravel and any other SMTP client. For the most common platforms we have a dedicated setup page with the exact fields.

See the email API More about SPF, DKIM and DMARC

Five reasons to choose a Belgian relay

Short and verifiable. You are welcome to put every point below to us in a conversation.

1 Your emails and logs are processed and stored in Belgium, inside the EU, on JAAN bv's own infrastructure.
2 A price per volume tier and per sending domain, with no price per email and no setup fee: you know in advance what a month costs.
3 99.99% platform availability, handover to the receiving server within ten seconds and 24/7 monitoring.
4 IP warm-up and personal follow-up are part of the service; you do not start with a cold reputation.
5 Support in Dutch, French and English, from a company that has built and run its own platforms since 2000.

Torn between a relay and sending from your hosting package yourself? Work out one thing: how much does one invoice or order confirmation that never arrives cost in follow-up? That answer is usually clearer than any comparison of monthly rates.

Sending in four steps

Most customers are up and running the same day. This is the order we recommend.

1

Pick your volume tier and register your domain

Look at how many emails you send per month and pick the matching tier on the pricing page. You state the sending domain you want to mail from; several domains are possible, with shared volume on request.

2

Set up SPF, DKIM and DMARC from the dashboard

The dashboard shows the DNS records to place with your domain registrar and then checks that they are correct. Without this step you still send, but with a smaller chance of reaching the inbox.

3

Connect your application through port 587 or the API

Create a separate SMTP login or API key per application and enter it in your web shop, CRM, server or invoicing package. Send a test email to a Gmail and an Outlook address and check in the dashboard that they were delivered.

4

Build up the volume and follow the statistics

We guide the warm-up and watch the reputation. You follow deliveries, bounces and opens per domain in real time; bounces are processed automatically, so your list stays clean.

How 2Mail does it

The facts about our own platform, without fuss.

Own servers in Belgium, processing and storage inside the EU, data processing agreement on request.
SMTP with STARTTLS on port 587 and a REST API with a key per application and signed webhooks.
Randomised IP pool with rate limiting per domain, automatic retry on greylisting and throttling.
SPF, DKIM and DMARC in one click, automatic bounce processing and real-time statistics per domain.
Twelve volume tiers from 1,000 to 250,000 emails per month, price per sending domain, minimum term twelve months.
Free live demo of the dashboard with anonymised data, no registration required.
See the pricing Transactional email Get in touch

Frequently asked questions about SMTP relay in Belgium

A sending service that accepts the email from your web shop, CRM or server and delivers it from servers in Belgium, with processing and storage inside the EU. 2Mail provides it as a managed service: you connect through port 587 or the API, we take care of reputation, authentication and delivery.
You can, until it goes wrong: hosting accounts and office suites have sending limits and a shared reputation you have no visibility of. A relay gives you a maintained IP pool, logs per email, automatic bounce processing and someone to call when an invoice does not arrive.
SMTP with STARTTLS on port 587, with a separate login per application. You enter the server name, login and password in your web shop, CRM, NAS or application; if you work in code, use the REST API with a key per application.
Yes, with any application that speaks SMTP: WordPress, WooCommerce, Odoo, PrestaShop, Magento, Microsoft 365, Laravel, but also a NAS, a multifunction printer or your own mail server. For the most common platforms we have a dedicated setup page.
You pay a fixed monthly amount per volume tier (twelve tiers from 1,000 to 250,000 emails per month) and per sending domain, excluding VAT. There is no price per email and no setup fee; the minimum term is twelve months. The exact amounts are on the pricing page.
Yes. Sending, logs, statistics and open and click tracking run on JAAN bv's own servers in Belgium, inside the EU. A data processing agreement is available on request.
Call us
Send an email