Send a newsletter that actually arrives

A newsletter is not a one-off mailing but a recurring channel: people subscribe knowingly and expect something at a certain rhythm. That changes the approach — you build a list rather than use one, and you are judged on what you are worth every single edition.

With 2Mail you compose the newsletter, manage the list and send from Belgian infrastructure — with per-recipient insight into what happened to the message.

From first edition to established channel

The technology is the easy part. These four steps decide whether your newsletter gets read or stays unopened.

1

Decide audience, subject and rhythm

Who are you writing to, about what, and how often? Decide this before you start on layout. A newsletter that appears every two months with something that genuinely helps the reader outperforms a weekly one with nothing to report. Promise a rhythm you can keep.

2

Get your domain authentication in order

SPF, DKIM and DMARC decide whether mailbox providers believe the mail really comes from you. Without those records the odds of the spam folder are high, however good your content is. You arrange this once, before the first send.

3

Compose the edition and test it

Build the newsletter from text, image and button blocks, and send yourself a test version. Check it on a phone and not only on a large screen: most readers open your message while on the move.

4

Send and follow up

After sending you see per recipient what happened: delivered, opened, clicked, bounced or unsubscribed. Remove hard bounces immediately — a list with dead addresses in it weakens your reputation with every following edition.

The list matters more than the layout

A beautiful newsletter to a bad list yields nothing; a plain newsletter to a good list does. Your address list is the one part you cannot buy and cannot catch up on — you build it, edition after edition.

Ask for confirmation

Have new subscribers confirm their address by email. That filters out typos and fake addresses straight away, and leaves you with a list that genuinely arrives.

Keep the list clean

Remove hard bounces after every edition and look at who has not opened anything for a year. A smaller list that reads is worth more than a large one that ignores you.

Make unsubscribing easy

Anyone who cannot unsubscribe smoothly hits the spam button. With mailbox providers that complaint weighs far more heavily than an unsubscribe, and it also affects delivery of your next edition.

Buying addresses is not a shortcut but a costly detour: besides breaching the GDPR, purchased lists almost always contain spam traps — addresses that exist purely to catch senders out. A single send to such a list can damage your domain's reputation for months.

What you get with 2Mail

Compose newsletters from text, image and button blocks
Manage address lists, with sign-ups and unsubscribes
Set up SPF, DKIM and DMARC for your sending domain
See per recipient what happened to the message
Automatic bounce processing and unsubscribe handling
Belgian infrastructure, GDPR compliant
The email platform Send a mailing About deliverability

What to look at after sending

Look beyond the open rate. Because of image blocking and the privacy protection built into large mailbox providers, that figure has become structurally unreliable in recent years — increasingly it measures an automatic preload rather than a reader.

Clicks per link, unsubscribes and bounces say more. But the most useful figure is not in the email report at all: what happened on your site after the click. That is where you see whether the newsletter produced anything or was merely visited.

Frequently asked questions about sending newsletters

With three decisions before any technology: who you are writing to, about what, and how often. A newsletter that appears every two months with something that genuinely helps the reader outperforms a weekly one with nothing to report. Layout comes after that.
With a sign-up option on your site and at every customer contact, and a clear promise about what people get and how often. Ask for confirmation of the sign-up: that filters out typos and fake addresses straight away and leaves you a list that actually arrives.
As a rule you may inform existing customers about your own, similar products, as long as every message offers a way to unsubscribe. For anyone else you need consent. Buying addresses is not allowed — and does not work either, because such lists contain spam traps.
That differs per audience, and anyone promising you one universally best moment is guessing. Send a number of editions at different times and look at your own figures; those are the only answer that is about your readers.
Set up SPF, DKIM and DMARC correctly on your sending domain, build volume gradually rather than in one spike, keep the list clean by removing bounces, and make unsubscribing easy. Anyone who cannot unsubscribe easily hits the spam button — and that weighs far more heavily.
Look beyond the open rate, which image blocking and privacy protection make steadily less reliable. Clicks per link, unsubscribes and bounces say more, and the most useful figure is what happened on your site after the click.
A mailing is one message at a moment you choose; a newsletter is a recurring channel with a fixed rhythm that people knowingly subscribe to. Technically you send them the same way — the difference is in expectation, frequency and how the list is built.
Yes. Besides sending from the platform, you can send through the SMTP relay from your own web shop, CRM or application. That way your member or customer records stay in one place.
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