2Mail — the email platform of JAAN bv, Zelzate

A Belgian alternative to Brevo

Yes. For anyone who mainly wants to send email, 2Mail is a Belgian alternative to Brevo: campaigns, SMTP relay and REST API on its own servers in Belgium, priced per sending domain and with phone support in your language. If you need a free entry tier or also use the CRM, chat and SMS features of the Brevo suite, you are probably better off staying.

Brevo, formerly Sendinblue, is a French platform that, according to its own website, bundles email marketing, transactional email, SMS and CRM in one suite. People looking for an alternative rarely do so because it does not work, but because their need is narrower: sending email reliably from the web shop, the CRM and the newsletter, without having to learn or pay for a full suite.

Then there is the question of who you call when something goes wrong. An order confirmation that does not arrive on a busy Saturday, a DMARC report that suddenly starts flagging warnings, a customer who swears the invoice never showed up: at that moment you want someone in your language on the line who knows your domain, not a ticket in a queue.

Why companies switch from Brevo to 2Mail

Own infrastructure in Belgium, isolated per domain

2Mail runs on its own servers in Belgium, with a randomised IP pool and rate limiting per domain. Sending, storage, statistics and open and click tracking stay inside the EU. A data processing agreement is available on request. The platform comes with an SLA of 99.99% availability, presentation to the receiving server within 10 seconds and 24/7 monitoring.

Priced per volume tier and per sending domain

You pick a volume tier (from 1,000 to 250,000 emails per month) per sending domain. No price per email, no price per contact, no setup fee. Shared volume across several domains is possible on request, which helps if you run several brands or shops. The current tiers are on the pricing page.

Support in your language, by phone

Support in English, Dutch and French on +32 9 328 03 83, from Zelzate. IP warm-up and personal follow-up are included, and the per-message log shows you whether an email was delivered, bounced or rejected. A support question is answered with a single lookup.

Everything for email, nothing you do not need

Campaigns with a drag and drop template builder and list segmentation, SMTP relay on port 587, REST API with signed webhooks, automatic bounce processing and SPF, DKIM and DMARC in one click. Every application gets its own SMTP login or API key that you can revoke separately. If you need SMS, sister brand SMSBOX covers that.

Brevo and 2Mail side by side

Brevo is a marketing and transactional email platform (CRM suite) based in France. Below are the points on which an email platform really differs in practice. The Brevo column only reflects what the brand publishes itself; always check the current terms on its own website.

Criterion Brevo 2Mail
Headquarters and data location France; processing inside the EU according to its own website Belgium (JAAN bv, Zelzate); own servers in Belgium, processing and storage inside the EU
Pricing model Subscription based on monthly email volume, with add-ons, according to its website Per volume tier and per sending domain; no price per email, no setup fee
Sending channel (SMTP, API, campaigns) Campaigns, SMTP and API within a broader suite with CRM and SMS, according to its website Campaigns, SMTP relay (port 587) and REST API with signed webhooks, on one email platform
Support and language Ticket, email or chat depending on the plan, according to its website Phone and email in EN, NL and FR; IP warm-up and personal follow-up included
Authentication (SPF, DKIM, DMARC) SPF, DKIM and DMARC configurable according to its documentation SPF, DKIM and DMARC in one click from the dashboard
Per-message visibility Logs and statistics according to its website Per-message log: delivery, bounce, rejection, open and click; real-time dashboard per domain

Information about Brevo is general and may change; 2Mail is not affiliated with this brand. Brand names belong to their respective owners.

Switching from Brevo to 2Mail

A migration is not a big bang. These three steps keep your deliverability intact while you move.

1

Set up your domain and authentication

Add your sending domain in the 2Mail dashboard and publish the SPF, DKIM and DMARC records it gives you. Leave the Brevo records in place until your last campaign and your last transactional email have gone out there; two senders in one SPF record is normal.

2

Export and import your list, with opt-in proof

Export your contacts from Brevo with subscription date and source, and import only the confirmed, active addresses. Unsubscribed and bouncing addresses stay behind. Then connect your shop or CRM with its own SMTP login or API key per application.

3

Build up sending gradually

Start with your transactional mail and your most engaged segment, and build campaign volume over a few sends. 2Mail guides the IP warm-up and follows up personally during the first weeks.

SPF, DKIM & DMARC explained About deliverability

Who is 2Mail the better choice for — and who isn't it for?

2Mail suits you if…

  • Belgian SMEs and web shops that mainly want to send email and prefer a contact on the phone in their own language
  • Businesses with several brands or domains that want to pay per sending domain and share volume where needed
  • Developers who want an SMTP login or API key per application, with signed webhooks and a per-message log

Stay with Brevo if…

  • Anyone who needs a free entry tier: 2Mail works with a subscription per volume tier and a minimum term of 12 months
  • Anyone who actively uses the CRM, chat and marketing automation features of the Brevo suite alongside email

Frequently asked questions about 2Mail as an alternative to Brevo

That depends on your volume and the number of domains. According to its website, Brevo works with a subscription based on monthly email volume, with add-ons; 2Mail charges per volume tier and per sending domain, with no price per email and no setup fee. Compare your own volume on the pricing page.
Yes. Export your contacts as CSV with subscription date and source, and import them into 2Mail. Only bring confirmed, active addresses and keep your opt-in proof.
Both process data inside the EU. 2Mail runs on its own servers in Belgium, focuses on email without a broader CRM suite, charges per sending domain and offers phone support in English, Dutch and French, with IP warm-up and personal follow-up included.
Yes. You build campaigns on the platform; your shop, CRM or accounting package connects over SMTP or the REST API with its own login or API key per application. Everything runs through the same domain and dashboard.
On JAAN bv's own servers in Belgium. Sending, storage and statistics stay inside the EU; a data processing agreement is available on request.
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